The Challenge
Pearloze's order volume was growing faster than their team could keep up with manually. Order confirmations and updates had to be sent by hand, which meant delays and inconsistent communication. At the same time, a large share of potential revenue was slipping away through abandoned carts, and the brand had no structured way to re-engage past customers to bring them back for a second order.
The Turbodev Solution
Turbodev was deployed to automate the two biggest leak points in the funnel, checkout and post-purchase, end to end on WhatsApp:
- Automated WhatsApp order notifications (confirmation, shipping, delivery) with no manual sending required
- Abandoned cart recovery flows triggered automatically on drop-off
- Remarketing journeys to re-engage existing customers and drive repeat orders