The Challenge
Lara Clothing runs Meta ads that drive most of their buying conversations straight into WhatsApp, around 3,000 enquiries a day. No human team could respond to that volume fast enough, and slow replies meant lost sales. On top of that, they still needed reliable order confirmations and abandoned cart follow-ups running for every Shopify order.
The Turbodev Solution
Turbodev's AI Agent was deployed to handle WhatsApp sales conversations at scale, alongside standard Shopify order automation:
- AI Agent handling ~3,000 WhatsApp sales enquiries per day, instantly and consistently
- Automated Shopify order notifications (confirmation, abandoned cart, and updates)