The Challenge
Getting shoppers to add clothing to their carts is only part of the job. Some leave before paying because they are still deciding on the product, have questions, or get distracted during checkout.
Without a timely follow-up, these potential orders can be forgotten. Manually calling every shopper is also difficult to scale.
The Solution
Turbodev helps the store automate follow-ups for eligible abandoned checkouts using AI calls.
- Automated follow-up: Trigger AI calls for customers who leave checkout without purchasing.
- Customer conversations: Give shoppers an opportunity to ask questions and continue considering the purchase.
- Checkout recovery: Guide interested customers back to checkout.
- Performance tracking: Measure recovered orders and revenue attributed to the recovery journey.